Q: How do you bill for services?

A: I really leave it up to my client. Some like me to bill them by the hour, some by the project and some by the word (primarily for feature articles).

Q: What is your turnaround time for projects?

A: It depends on the project, but I usually can get at things pretty quickly as long as my deadline workload isn’t too heavy. We’ll cover this subject when we talk about your project and time requirements. Since I have a newspaper background, I’m good on deadline.

Q: What is your return policy?

A: If the product or service I offer directly from my site (under my control) does not meet your satisfaction, you may return it within 30 days of purchase for a full refund.

Q: What is your shipping policy?

A: Orders for books I have in my possession (“Bodyguard to the Packers”) are charged $3.95 for shipping and handling per book. Orders of 11 books or more receive free shipping. Wisconsin residents add 5.5% sales tax. All books will be autographed unless otherwise requested. If the book does not meet your satisfaction, you may return it within 30 days of purchase for a full refund.

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